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  • "cccpppmmm" started this thread

Date of registration:
Aug 17th 2011

Operating System:
WINDOWS XP

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1

Wednesday, August 17th 2011, 7:20pm

Avira FireWall could not be started.

The avira firewall could not be started
what can i do about that?

Farger

Moderator

Date of registration:
Jul 10th 2009

Version:
Avira Free Antivirus
Avira Ultimate Protection Suite
Avira Internet Security

Operating System:
Windows XP/ Windows 7

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2

Wednesday, August 17th 2011, 9:22pm

Hi,

Please try the following: open Control Panel -> Add/Remove Programs -> select Avira AntiVir and click Change -> select Modify and click next -> uncheck Avira Firewall (all the other options must be selected). Then click Next till Finish. Restart your PC.
Perform the same action as above, but now select all the options (including Avira Firewall) and click next all the way. Restart your computer again.
Scotty is currently on patrol


  • "cccpppmmm" started this thread

Date of registration:
Aug 17th 2011

Operating System:
WINDOWS XP

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3

Thursday, August 18th 2011, 5:11am

I have tried your method and the error still occur.
What can i do next?

Farger

Moderator

Date of registration:
Jul 10th 2009

Version:
Avira Free Antivirus
Avira Ultimate Protection Suite
Avira Internet Security

Operating System:
Windows XP/ Windows 7

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4

Thursday, August 18th 2011, 11:23am

Hi,

Please post here the HJT log. Instruction is here
Scotty is currently on patrol


  • "cccpppmmm" started this thread

Date of registration:
Aug 17th 2011

Operating System:
WINDOWS XP

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5

Thursday, August 18th 2011, 1:19pm

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 下午 07:16:18, on 2011/8/18
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\Program Files\Common Files\Microsoft Shared\IME14\SHARED\IMEDICTUPDATE.EXE
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Real\RealPlayer\update\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
F:\Program Files\Thunder Network\Xmp\bin\Xmp.exe
F:\Program Files\Thunder Network\Xmp\ThunderS\ThunderLiveUD.exe
C:\Program Files\Common Files\Thunder Network\DS\Ver1\1.0.2.91\ThunderService.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Documents and Settings\Chim Pak Ming\桌面\HiJackThis.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live 登入小幫手 - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - F:\PROGRA~1\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IME14 CHT Setup] C:\PROGRA~1\COMMON~1\MICROS~1\IME14\SHARED\IMEKLMG.EXE /SetPreload /CHT /Log
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Chim Pak Ming\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O8 - Extra context menu item: 傳送至 OneNote(&N) - res://F:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: 匯出至 Microsoft Excel(&X) - res://F:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: 妏蚚捃濘狟婥 - C:\Program Files\Thunder Network\Thunder\BHO\geturl.htm
O8 - Extra context menu item: 妏蚚捃濘狟婥窒蟈諉 - C:\Program Files\Thunder Network\Thunder\BHO\getAllurl.htm
O9 - Extra button: 傳送至 OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - F:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: 傳送至 OneNote(&N) - {2670000A-7350-4f3c-8081-5663EE0C6C49} - F:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote 連結筆記(&K) - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - F:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote 連結筆記(&K) - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - F:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Fiddler2 - {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "F:\Program Files\Fiddler2\Fiddler.exe" (file missing)
O9 - Extra 'Tools' menuitem: Fiddler2 - {CF819DA3-9882-4944-ADF5-6EF17ECF3C6E} - "F:\Program Files\Fiddler2\Fiddler.exe" (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/MessengerGamesContent/GameContent/zh-Hant/uno1/GAME_UNO1.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {DD5BF6D1-6663-47E0-9DFA-5C343CAF178E} (xoliimpl Class) - http://xmp.down.sandai.net/kankan/xinstaller.cab
O16 - DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.3.1.0.cab
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Avira FireWall (AntiVirFirewallService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avfwsvc.exe
O23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira AntiVir WebGuard (AntiVirWebService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe

--
End of file - 8082 bytes

6

Thursday, August 18th 2011, 3:05pm

HI,

Even please take a look in eventviewer
You can reach the eventviewer via start -> run -> type in: eventvwr -> enter
Click on Application and System.
If you see Avira Firewall errors please post here in Forum the messages.

Regards Maik
Freundliche Gruesse / Best regards
Avira Operations GmbH & Co. KG

Maik Schubert
Support Services Expertise Center

Es werden keine unangeforderten Supportanfragen per PN beantwortet. Bitte nutzen Sie den ihrem Produkt entsprechenden Bereich im Forum.
There is no support for unsolicited PM requests available. Please use the board section which accords to your product.

537 * VirenLabor Datei Upload
* HJT Anleitung

  • "cccpppmmm" started this thread

Date of registration:
Aug 17th 2011

Operating System:
WINDOWS XP

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7

Thursday, August 18th 2011, 3:54pm

There are three errors relate to the firewall:

事件類型: 錯誤
事件來源: Service Control Manager
事件類別目錄: 無
事件識別碼: 7000
日期: 2011/8/15
時間: 下午 04:34:11
使用者: N/A
電腦: PC--20101227FGB
描述:
Avira FireWall 服務無法啟動,因為發生下列錯誤:
服務並未以適時的方式回應啟動或控制請求。

請在 http://go.microsoft.com/fwlink/events.asp 查看說明及支援中心,以取得其他資訊。

事件類型: 錯誤
事件來源: Service Control Manager
事件類別目錄: 無
事件識別碼: 7009
日期: 2011/8/15
時間: 下午 04:34:11
使用者: N/A
電腦: PC--20101227FGB
描述:
Avira FireWall 服務連線的等候逾時 (30000 毫秒)。

請在 http://go.microsoft.com/fwlink/events.asp 查看說明及支援中心,以取得其他資訊。

事件類型: 錯誤
事件來源: Service Control Manager
事件類別目錄: 無
事件識別碼: 7000
日期: 2011/8/15
時間: 下午 04:34:11
使用者: N/A
電腦: PC--20101227FGB
描述:
6ABD090F 服務無法啟動,因為發生下列錯誤:
當檔案已存在時,無法建立該檔案。

請在 http://go.microsoft.com/fwlink/events.asp 查看說明及支援中心,以取得其他資訊。

  • "cccpppmmm" started this thread

Date of registration:
Aug 17th 2011

Operating System:
WINDOWS XP

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8

Sunday, August 21st 2011, 1:38pm

what can i do else??
using windows firewall forever...?

King Grub

Community member

Date of registration:
Jul 10th 2007

Operating System:
Win 7 64-bit

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9

Sunday, August 21st 2011, 1:41pm

Unfortunately, I don't know if many people here know Chinese (?), and your latest event viewer logs is filled with Chinese letters. They don't tell me anything.

  • "cccpppmmm" started this thread

Date of registration:
Aug 17th 2011

Operating System:
WINDOWS XP

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10

Monday, August 22nd 2011, 1:24pm

Here are the translations...

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 2011/8/15
Time: 04:34:11 PM
User: N / A
Computer: PC - 20101227FGB
Description:
Avira FireWall service failed to start because the following error:
Service did not respond in a timely way to start or control request.

Please http://go.microsoft.com/fwlink/events.asp see Help and Support Center for additional information.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 2011/8/15
Time: 04:34:11 PM
User: N / A
Computer: PC - 20101227FGB
Description:
Avira FireWall service connection timeout (30000 milliseconds).

Please http://go.microsoft.com/fwlink/events.asp see Help and Support Center for additional information.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 2011/8/15
Time: 04:34:11 PM
User: N / A
Computer: PC - 20101227FGB
Description:
6ABD090F service failed to start because the following error:
When the file already exists, can not create the file.

Please http://go.microsoft.com/fwlink/events.asp see Help and Support Center for additional information.

Farger

Moderator

Date of registration:
Jul 10th 2009

Version:
Avira Free Antivirus
Avira Ultimate Protection Suite
Avira Internet Security

Operating System:
Windows XP/ Windows 7

  • Send private message

11

Tuesday, August 23rd 2011, 2:27pm

Hi,

Please make a new clean reinstall of Avira:

- look in C:\Program Files\Avira\AntiVir Desktop\ for a HBEDV.KEY file and save it in a safe location (e.g. desktop)
- completely uninstall AntiVir from Control Panel and restart the computer
- download AntiVir Registry Cleaner
- expand Registry Cleaner archive in a new folder, run it from there and remove all AntiVir remnants
- boot in safe mode with networking
- install AntiVir version 10 using the HBEDV.KEY or OTC
- restart the computer in normal mode
- update AntiVir
Scotty is currently on patrol


Date of registration:
Jul 17th 2012

Version:
Avira Internet Security

Operating System:
windows xp sp3

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12

Tuesday, July 17th 2012, 5:59pm

Hello to everybody
I've had the same problem (Avira firewall could not be strated) but it's seems i resolv it
Plese try this :
-uninstall avira product
-download and install avira IS from this location http://www.softpedia.com/get/Antivirus/A…ity-Suite.shtml
(this one is for AIS 2012)
-restart when you promted and ... averything is ok
Firewall is on and every module are working.
This is how i resolve the same problem.
I hope will work for you too.

Date of registration:
Sep 8th 2012

Version:
Avira Internet Security

Operating System:
winxp sp3

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13

Saturday, September 8th 2012, 3:15pm

Avira FireWall could not be started

I bought avira internet security 2012 than install it in my pc of winxp sp3

but also occur the same problem "Avira FireWall could not be started"

I am also follow below step but still cannot resolve, please provide me better method to solve it, because I pay money buy the software but until now still cannot open firewall normal

Please make a new clean reinstall of Avira:

- look in C:\Program Files\Avira\AntiVir Desktop\ for a HBEDV.KEY file and save it in a safe location (e.g. desktop)
- completely uninstall AntiVir from Control Panel and restart the computer
- download
AntiVir Registry Cleaner
- expand Registry Cleaner archive in a new folder, run it from there and remove all AntiVir remnants
- boot in safe mode with networking
- install AntiVir version 10 using the HBEDV.KEY or OTC
- restart the computer in normal mode
- update AntiVir

Date of registration:
Sep 8th 2012

Version:
Avira Internet Security

Operating System:
winxp sp3

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14

Sunday, September 9th 2012, 8:07am

Avira FireWall could not be started

sorry, I want to add that it, I done ->start -> run -> type in: eventvwr -> enter

I saw Avira Firewall errors contents was can not connect to avfwot

I hope the message can let you have solutions to help me resolve the firewall could not be started problem.

Thank you very much.

avon

Community member

Date of registration:
Apr 15th 2008

Version:
Avira Antivirus Suite

Operating System:
Windows 8.1U Pro 32-bit Windows XP Home SP3 32-bit

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15

Sunday, September 9th 2012, 8:17am

I saw Avira Firewall errors contents was can not connect to avfwot


=
Avfwot.sys file information

The process known as TDI filtering kernel driver belongs to software Firewall TDI filter by Avira GmbH (www.avira.com).

Description: avfwot.sys is located in the folder C:\Windows\System32\drivers. Known file sizes on Windows 7/XP are 57,344 bytes (57% of all occurrences), 51,200 bytes, 63,488 bytes or 67,752 bytes.
The driver can be started or stopped from Services in the Control Panel or by other programs. The program is not visible.

Date of registration:
Sep 16th 2012

Version:
Avira Internet Security

Operating System:
Windows XP SP3

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16

Sunday, September 16th 2012, 9:42am

sorry, I want to add that it, I done ->start -> run -> type in: eventvwr -> enter

I saw Avira Firewall errors contents was can not connect to avfwot

I hope the message can let you have solutions to help me resolve the firewall could not be started problem.

Thank you very much.
I got the same problem and I'm also using windows xp sp3, :wacko: