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  • "joanmae" started this thread

Date of registration:
Oct 27th 2007

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1

Thursday, June 20th 2013, 1:06am

cannot download-virus detected

I am using avira free version and keep getting a message when trying to download anything-download contains a virus and must be deleted. It does not matter what I try to download. Help!!!!!

FFreestyleRR

Community member

Date of registration:
Apr 16th 2008

Version:
Avira Free Antivirus

Operating System:
Windows 7 Ultimate SP1 x64

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2

Friday, June 21st 2013, 1:59am

Hi,



STEP 1


  • Please download RogueKiller and save to the desktop.
  • Close all windows and browsers
  • Right-click the program and select 'Run as Administrator'
  • Press the scan button.
  • A report opens on the desktop named - RKreport.txt
  • Please post it in your next reply.




STEP 2



Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.



Regards,
Georgi