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  • "giv_meabreak" started this thread

Date of registration:
Apr 11th 2010

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1

Sunday, April 11th 2010, 8:56pm

Update to v.10 unsuccessful

D/l'd and ran the v.10 update (from CNET). Produced the following log.

Avira AntiVir Personal - Free Antivirus Updater

Creation time: Sun Apr 11 10:48:29 2010


Operating system:
Windows XP (Service Pack 3) [5.1.2600]

Product information:
Product version: 9.0.0.422
Updater: C:\Program Files\Avira\AntiVir Desktop\update.exe 9.0.0.52
Plugin: C:\Program Files\Avira\AntiVir Desktop\updext.dll 9.0.0.6

Temp Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\
Backup folder: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\BACKUP\
Installation Directory: C:\Program Files\Avira\AntiVir Desktop\
Updater folder: C:\Program Files\Avira\AntiVir Desktop\
AppData folder: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\


[UPD] [INFO] Checking whether newer files are available.
[UPD] [INFO] Select update server 'http://personal.avira-update.com/update'.
[UPD] [INFO] Downloading of 'http://personal.avira-update.com/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://personal.avira-update.com/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://personal.avira-update.com/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Select update server 'http://personal.avira-update.net/update'.
[UPD] [INFO] Downloading of 'http://personal.avira-update.net/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://personal.avira-update.net/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://personal.avira-update.net/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Select update server 'http://62.146.66.184/update'.
[UPD] [INFO] Downloading of 'http://62.146.66.184/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://62.146.66.184/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://62.146.66.184/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Select update server 'http://perspeak.avira-update.com/update'.
[UPD] [INFO] Downloading of 'http://perspeak.avira-update.com/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://perspeak.avira-update.com/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPD] [INFO] Downloading of 'http://perspeak.avira-update.com/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPDLIB] [ERROR] Download manager: An error occurred inside the WinINet library.
[UPDLIB] [ERROR] No other server...
[UPD] [ERROR] Generation of update structure failed. UpdateLib delivers error 537.

Summary:
********
0 Files downloaded
0 Files installed

10:48:37 The update failed!

I still have v.9.0.0.422 apparently working - have to wait 'til tomorrow morning to see if Automatic Updates still work. It ran one this morning at 01:15 successfully with no complaints about master.idx. Anyone know why this happened?

Farger

Moderator

Date of registration:
Jul 10th 2009

Version:
Avira Free Antivirus
Avira Ultimate Protection Suite
Avira Internet Security

Operating System:
Windows XP/ Windows 7

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2

Sunday, April 11th 2010, 10:28pm

Hi giv_meabreak,

If I understand you correctly, you want Avira 9 to update itself to Avira 10 automatically, am I right? If yes, I think that the best way is to make a new clean reinstall of Avira.
Scotty is currently on patrol


  • "giv_meabreak" started this thread

Date of registration:
Apr 11th 2010

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3

Monday, April 12th 2010, 1:12pm

Update to v.10 unsuccessful

Not really. Notifier said v.10 was available, and that v.9 would not be supported after September, and provided a link to download v.10, which points to CNET. I downloaded the .exe and ran it . I did not uninstall v.9 first, as nothing said I should. The v.10 installer invokes Updater which produced the log I included with my original post.
Here's the log from this morning's update.

Avira AntiVir Personal - Free Antivirus Updater

Creation time: Mon Apr 12 01:04:20 2010


Operating system:
Windows XP (Service Pack 3) [5.1.2600]

Product information:
Product version: 9.0.0.422
Updater: C:\Program Files\Avira\AntiVir Desktop\update.exe 9.0.0.52
Plugin: C:\Program Files\Avira\AntiVir Desktop\updext.dll 9.0.0.6

Temp Directory: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\
Backup folder: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\BACKUP\
Installation Directory: C:\Program Files\Avira\AntiVir Desktop\
Updater folder: C:\Program Files\Avira\AntiVir Desktop\
AppData folder: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\


[UPD] [INFO] Checking whether newer files are available.
[UPD] [INFO] Select update server 'http://80.190.143.241/update'.
[UPD] [INFO] Downloading of 'http://80.190.143.241/update/idx/master.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\master.idx'.
[UPD] [INFO] Downloading of 'http://80.190.143.241/update/idx/wks_avira-win32-en-pecl.idx' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\wks_avira-win32-en-pecl.idx'.
[UPD] [INFO] Downloading of 'http://80.190.143.241/update/idx/wks_avira-win32-en-pecl.info.gz' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\wks_avira-win32-en-pecl.info.gz'.
[UPD] [INFO] Downloading of 'http://80.190.143.241/update/idx/vdf.info.gz' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\vdf.info.gz'.
[UPD] [INFO] Downloading of 'http://80.190.143.241/update/idx/ave2-win32-int.info.gz' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\ave2-win32-int.info.gz'.
[UPD] [INFO] Downloading of 'http://80.190.143.241/update/idx/specvir-win32-int.info.gz' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\specvir-win32-int.info.gz'.
[UPD] [INFO] Downloading of 'http://80.190.143.241/update/idx/wks_avira-win32-en-pecl-info.info.gz' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\idx\wks_avira-win32-en-pecl-info.info.gz'.
[UPD] [INFO] Compare local files with status of update server
[UPD] [INFO] Checking module SELFUPDATE:
[UPD] [INFO] Checking module VDF:
[UPD] [INFO] File 'n_vdf/vbase031.vdf' (local, server): 7.10.6.55 < 7.10.6.56
[UPD] [INFO] File 'n_vdf/aevdf.dat' (local, server): 7.10.6.55 < 7.10.6.56
[UPD] [INFO] Checking module AVE2:
[UPD] [INFO] Checking module MAIN:
[UPD] [INFO] The file 'wks_avira/win32/en/basic-nt/xp/avgntflt.inf' has been marked with the IGNORE flag and is therefore not included.
[UPD] [INFO] The file 'wks_avira/win32/en/basic-nt/avupgsvc.exe' has been marked with the IGNORE flag and is therefore not included.
[UPD] [INFO] The file 'wks_avira/win32/en/classic-nt/filelist.ini' has been marked with the IGNORE flag and is therefore not included.
[UPD] [INFO] The file 'wks_avira/win32/en/basic-nt/presetup.exe' has been marked with the IGNORE flag and is therefore not included.
[UPD] [INFO] The file 'wks_avira/win32/en/classic-nt/product.ini' has been marked with the IGNORE flag and is therefore not included.
[UPD] [INFO] The file 'wks_avira/win32/en/basic-nt/vcredist_x86.exe' has been marked with the IGNORE flag and is therefore not included.
[UPD] [INFO] Checking module AVREP_NT:
[UPD] [INFO] Checking module COMMAPPDATA_AV:
[UPD] [INFO] File'wks_avira/win32/en/basic-nt/addr_file.html' is already installed and is not being updated.
[UPD] [INFO] Checking module COMMAPP:
[UPD] [INFO] File'wks_avira/win32/en/classic-nt/produpd.avj' is already installed and is not being updated.
[UPD] [INFO] File'wks_avira/win32/en/classic-nt/scanjob.avj' is already installed and is not being updated.
[UPD] [INFO] File'wks_avira/win32/en/classic-nt/startupd.avj' is already installed and is not being updated.
[UPD] [INFO] File'wks_avira/win32/en/classic-nt/updjob.avj' is already installed and is not being updated.
[UPD] [INFO] Checking module COMMAPDATA_AV_PROFILES:
[UPD] [INFO] File'wks_avira/win32/en/classic-nt/folder.avp' is already installed and is not being updated.
[UPD] [INFO] File'wks_avira/win32/en/classic-nt/rootkit.avp' is already installed and is not being updated.
[UPD] [INFO] Checking module TEXT:
[UPD] [INFO] File'wks_avira/win32/en/classic-nt/eula.txt' is already installed and is not being updated.
[UPD] [INFO] Checking module DRV:
[UPD] [INFO] Checking module PRODINFO:
[UPD] [INFO] 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\BACKUP\' requires 102600 bytes of free disk space.
[UPD] [INFO] 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\' requires 247184 bytes of free disk space.
[UPD] [INFO] 'C:\Program Files\Avira\AntiVir Desktop\' requires 123592 bytes of free disk space.
[UPD] [INFO] Disk space OK.
[UPD] [INFO] Drive: C:\, free capacity: 3772608512 bytes.
[UPD] [INFO] New files are being downloaded...
[UPD] [INFO] Downloading of 'http://80.190.143.241/update/n_vdf/vbase031.vdf.gz' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\n_vdf\vbase031.vdf.gz'.
[UPD] [INFO] Downloading of 'http://80.190.143.241/update/n_vdf/aevdf.dat.gz' to 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\n_vdf\aevdf.dat.gz'.
[UPD] [INFO] License file: Full version
[UPD] [INFO] 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\.\n_vdf\vbase031.vdf' was copied to 'C:\Program Files\Avira\AntiVir Desktop\vbase031.vdf'.
[UPD] [INFO] 'C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\UPDATE\.\n_vdf\aevdf.dat' was copied to 'C:\Program Files\Avira\AntiVir Desktop\aevdf.dat'.
[UPD] [INFO] Re-initialization of Avira AntiVir Guard was successful.

Summary:
********
2 Files downloaded
2 Files installed
Downloaded file(s): vbase031.vdf 7.10.6.56; aevdf.dat 7.10.6.56;

01:05:13 The update was carried out successfully!

I'm happy with v.9, so I'll just forget about v.10 'til the bugs (UpdateLib Error 537) are worked out.

Farger

Moderator

Date of registration:
Jul 10th 2009

Version:
Avira Free Antivirus
Avira Ultimate Protection Suite
Avira Internet Security

Operating System:
Windows XP/ Windows 7

  • Send private message

4

Monday, April 12th 2010, 3:30pm

Hi giv_meabreak,

I'm happy with v.9, so I'll just forget about v.10 'til the bugs (UpdateLib Error 537) are worked out.


It's up to you but IMHO before installing new version, uninstall previous, clean the registry and then install new one. A detailed instruction was given in the previous post.
Scotty is currently on patrol


Date of registration:
Jan 5th 2009

Operating System:
XP

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5

Wednesday, April 14th 2010, 3:10pm

Hi,
Does this command work?
"C:\Program Files\Avira\AntiVir Desktop\update.exe" /DM="0" /NOMESSAGEBOX /receivetimeout=120
Also if this doesn't work please try to make a manual update
Thanks for choosing Avira
Alexandru Manea
Avira Operations GmbH & Co. KG