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  • "dreemsnake" started this thread

Date of registration:
Dec 15th 2009

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1

Tuesday, November 2nd 2010, 9:14pm

Errorcode: 7 Antivir is turned off

I was working on my PC when I got a message that "Antivir Desktop reports that it was turned off." I turned it on immediately, it asked if I trusted it, I said yes, then I got a messages that said "Setup could not determine the feature control file or was not able to read it correctly. [Errorcode:7]

This has never happened before. I can't get Antivir to run (I have Antivir Premium). I noticed that I have today's latest update (version 10.00.00.35 with today's date). Please help - my PC is totally unprotected (except by the Microsoft firewall). All I run is the Microsoft firewall - I don't run Security Essentials and I have been running Antivir with the MS firewall just fine for a year now.

Was there a problem with today's update? Thanks for your help.

- I wanted to add that I get the same error when I tried to uninstall it. I figured I should uninstall, download the latest version then reinstall, but I get this same error code the second I click Uninstall.

This post has been edited 1 times, last edit by "dreemsnake" (Nov 2nd 2010, 9:26pm)


Farger

Moderator

Date of registration:
Jul 10th 2009

Version:
Avira Free Antivirus
Avira Ultimate Protection Suite
Avira Internet Security

Operating System:
Windows XP/ Windows 7

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2

Tuesday, November 2nd 2010, 9:36pm

Hi dreemsnake,

Try to make a new clean reinstall.
Scotty is currently on patrol