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Monday, April 21st 2014, 9:16am

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  • "vanstej" started this thread

Date of registration:
Apr 6th 2011

Operating System:
Windows Vista 64 bit

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1

Wednesday, April 6th 2011, 2:43pm

uninstall Antivir Desktop

I have Windows Vista 64 bit. Last year I installed Avira Antivir Premium and had no problems. Yesterday I installed Avira Premium Security Suite, and now I have no access to internet anymore.

I tried to uninstall, but there is a map which I cannot uninstall: C/Program Files(x86)/Avira/Antivir Desktop. I cannot delete it ("you don't have permission ...") and I don't see this program when I go through 'Control Panel' and 'uninstall a program'.

As I have no internet access I can also not download and re-install again.

What should I do??

Farger

Moderator

Date of registration:
Jul 10th 2009

Version:
Avira Free Antivirus
Avira Ultimate Protection Suite
Avira Internet Security

Operating System:
Windows XP/ Windows 7

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2

Wednesday, April 6th 2011, 3:44pm

Hi vanstej,

First, try to completely uninstall Avira: instructions for manual uninstallation
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  • "vanstej" started this thread

Date of registration:
Apr 6th 2011

Operating System:
Windows Vista 64 bit

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3

Wednesday, April 6th 2011, 4:46pm

I cannot do the first step (Download the latest installation file from the Avira website) because I have no internet access on this computer. Can I skip step #

  • "vanstej" started this thread

Date of registration:
Apr 6th 2011

Operating System:
Windows Vista 64 bit

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4

Wednesday, April 6th 2011, 5:57pm

I could now completely unintall Avira, but I still don't have internet access. However the computer shows that the connection is OK.

Farger

Moderator

Date of registration:
Jul 10th 2009

Version:
Avira Free Antivirus
Avira Ultimate Protection Suite
Avira Internet Security

Operating System:
Windows XP/ Windows 7

  • Send private message

5

Wednesday, April 6th 2011, 7:33pm

Hi vanstej,

Click the Start button and type cmd in the Start Search text box.
Press Ctrl+Shift+Enter on your keyboard and run the Command Prompt as Administrator and click Continue at the prompt.
Enter ping 4.2.2.1 and then press Enter. If you get a reply, then you have a connection to the Internet.
Scotty is currently on patrol