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1

Tuesday, October 11th 2011, 6:06pm

Statement to recent issues and solutions since Avira Version 2012 release

Hello,

Since release of Avira Version 2012 we received customer requests for different issues we currently analyze or have resolved.

The different issues are described as follows:


Firewall popup settings lost after reboot

"The updater GUI could not be started"

Installation Avira Version 2012 fails with error message FEATUR CONROL FILE not found or Errorcode 7
Instructions: http://www.avira.com/en/support-for-busi…etail/kbid/1075

Message appears with „Exception in modul AVGNT.EXE“ or „AVCENTER.EXE“ or „AVCONFIG.EXE“
Instructions: http://www.avira.com/en/support-for-home…etail/kbid/1085


Antispam can not be manually trained
Fix released on 2011-12-08 over automatic product update

Message „Automatic shutdown of computer because of an RPC error“ (NVIDIA / Forceware NetworkAccessManager)
Instructions: http://www.avira.com/en/support-for-busi…ge/60/kbid/1188

Internet Explorer or Mozilla Firefox can't connect to the internet (NVIDIA / Forceware NetworkAccessManager)
Instructions: http://www.avira.com/en/support-for-busi…ge/60/kbid/1188

Starting the update shows the error message „Scheduler not loaded“
Instructions: http://www.avira.com/en/support-for-home…etail/kbid/1087
Fix released on 2011-12-08 over automatic product update

Windows Action Center bubble is popping up shortly (addition)
Fix released on 2011-12-08 over automatic product update

Program blocked with ProActiv
Fix released on 2011-12-08 over automatic product update

Scan aborts during registry scan
Fix released on 2011-12-08 over automatic product update

Windows Action Center bubble is popping up shortly
Fix released on 2011-10-25 over automatic product update

Avira slideup messages can not be closed
Fix released on 2011-10-25 over automatic product update
Instructions: http://www.avira.com/en/support-for-home…etail/kbid/1076

The automatic update option can't be enabled in AV12 (it's grayed out after the upgrade from AV10)
Fix released on 2011-10-25 over automatic product update



The corrected AntiVir update is in prepare and will be released after completed testing over automatic update for all AntiVir desktop products. Stay informed on this page to receive the notification about the availability of the update.

Thank you for your help to analyze the issues also here in the forum.
Stefan Berka
Avira Operations GmbH & Co. KG

2

Thursday, December 8th 2011, 2:24pm

Posting updated
Stefan Berka
Avira Operations GmbH & Co. KG

3

Tuesday, May 8th 2012, 9:35am

Stefan Berka
Avira Operations GmbH & Co. KG