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Statement to recent issues and solutions since Avira Version 2012 release
Hello,
Since release of Avira Version 2012 we received customer requests for different issues we currently analyze or have resolved.
The different issues are described as follows:
Firewall popup settings lost after reboot
"The updater GUI could not be started"
Installation Avira Version 2012 fails with error message FEATUR CONROL FILE not found or Errorcode 7
Instructions:
http://www.avira.com/en/support-for-busi…etail/kbid/1075
Message appears with „Exception in modul AVGNT.EXE“ or „AVCENTER.EXE“ or „AVCONFIG.EXE“
Instructions:
http://www.avira.com/en/support-for-home…etail/kbid/1085
Antispam can not be manually trained
Fix released on 2011-12-08 over automatic product update
Message „Automatic shutdown of computer because of an RPC error“ (NVIDIA / Forceware NetworkAccessManager)
Instructions: http://www.avira.com/en/support-for-busi…ge/60/kbid/1188
Internet Explorer or Mozilla Firefox can't connect to the internet (NVIDIA / Forceware NetworkAccessManager)
Instructions: http://www.avira.com/en/support-for-busi…ge/60/kbid/1188
Starting the update shows the error message „Scheduler not loaded“
Instructions: http://www.avira.com/en/support-for-home…etail/kbid/1087
Fix released on 2011-12-08 over automatic product update
Windows Action Center bubble is popping up shortly (addition)
Fix released on 2011-12-08 over automatic product update
Program blocked with ProActiv
Fix released on 2011-12-08 over automatic product update
Scan aborts during registry scan
Fix released on 2011-12-08 over automatic product update
Windows Action Center bubble is popping up shortly
Fix released on 2011-10-25 over automatic product update
Avira slideup messages can not be closed
Fix released on 2011-10-25 over automatic product update
Instructions: http://www.avira.com/en/support-for-home…etail/kbid/1076
The automatic update option can't be enabled in AV12 (it's grayed out after the upgrade from AV10)
Fix released on 2011-10-25 over automatic product update
The corrected AntiVir update is in prepare and will be released after completed testing over automatic update for all AntiVir desktop products. Stay informed on this page to receive the notification about the availability of the update.
Thank you for your help to analyze the issues also here in the forum.
Stefan Berka
Avira Operations GmbH & Co. KG
Es werden keine unangeforderten Supportanfragen per PN beantwortet. Bitte nutzen Sie den ihrem Produkt entsprechenden Bereich im Forum.
There is no support for unsolicited PM requests available. Please use the board section which accords to your product.
Stefan Berka
Avira Operations GmbH & Co. KG
Es werden keine unangeforderten Supportanfragen per PN beantwortet. Bitte nutzen Sie den ihrem Produkt entsprechenden Bereich im Forum.
There is no support for unsolicited PM requests available. Please use the board section which accords to your product.
Stefan Berka
Avira Operations GmbH & Co. KG
Es werden keine unangeforderten Supportanfragen per PN beantwortet. Bitte nutzen Sie den ihrem Produkt entsprechenden Bereich im Forum.
There is no support for unsolicited PM requests available. Please use the board section which accords to your product.