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  • "maryhillcanal" started this thread

Date of registration:
Sep 18th 2011

Operating System:
windows XP home

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Friday, April 12th 2013, 5:00pm

Access Denied to file


I'm using the fusebundle generator to download updates to Antivir Free. I have Windows XP SP3 but no broadband, just slow telephone line.

Automatic updates has worked fine for a long time, but last week it wanted to download 60mb which would take over three hours, so I am trying to use Fusebundle Generator.

Before trying to use fusebundle generator I updated Antivir with a new installation copy last week, so all modules are now dated 31 March 2013.

I have created a on another PC, also Windows XP, with a broadband connection. Log file says file created without error.

Copied it to memory stick and transferred file to my off-broadband PC.

But Antivir 'manual update' won't read the file. An error window appears (titled Antivir Free Antivirus) with message 'Error starting the product update: Access Denied'.

I have checked properties of the file - unticked 'Archive', so i cant see there are any restrictions on reading it. It still won't be read.

I have Zonealarm Free installed, is Antivir objecting to that? Can't see why when automatic updates works.

How do I overcome 'Access Denied' when trying to read in 'manual update'?

Thank you for any assistance.


Date of registration:
Jun 14th 2012

Avira Internet Security

Operating System:

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Friday, April 19th 2013, 10:40am

hi maryhillcanal,

Please try to uninstall Zone Alarm Free and the try if the manual Update will work. This can help to find out what could be cause of this malfunctions. Afterwards you can reinstall Zone Alarm Free.

Mit freundlichen Grüßen / best regards

Avira Operations GmbH & Co. KG

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