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  • "Radu Gheorghe" has been banned
  • "Radu Gheorghe" started this thread

Date of registration:
May 22nd 2006

Operating System:
Windows

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Wednesday, January 16th 2008, 2:41pm

How to run a scan with AntiVir in Safe Mode of Windows

Dear Avira customers,

If a detection keeps getting back, or AntiVir can't delete an infected file, it's usually because an unwanted program is active, or is stored in System Restore.

A good solution for this is to run a scan from Safe Mode, with System Restore turned off. You can do this by the following steps:

1. Disable System Restore (this feature is not available in Windows 2000):
Note: Disabling System Restore will remove all your restore points. You can enable System Restore again after this procedure and create a new restore point.
- on Windows XP: right-click on My computer -> choose Properties -> go to System restore tab and check "Turn off System restore..."
- on Windows Vista: right-click on My computer and select Properties -> click on System protection then on the System protection tab -> uncheck all drives under "Available disks" -> press "Turn system restore off" when dialog appears

2. Boot in Safe Mode:
- restart the computer
- at boot time, before Windows starts, quickly tap on the F8 key on your keyboard
- a menu should appear. Select "Safe Mode" and press ENTER.

3. Run a full system scan of all files:
- open AntiVir -> click on Configuration -> go to Scanner -> Scan -> select "All files" and click OK
- in the Status tab, click on "Scan system now", and for all infections found, choose "Move to Quarantine"


Best regards,
Avira Support Team
Radu Gheorghe
Avira Operations GmbH & Co. KG

This post has been edited 2 times, last edit by "Radu Gheorghe" (May 26th 2008, 10:06am)