You are not logged in.

Wednesday, September 3rd 2014, 6:35am

The Avira Forum will be moved to the new platform Avira Answers soon. We'll make the transition of existing user profiles and threads as smooth as possible.
New visitors are able to log in on Avira Answers with the existing Avira account directly or sign up with a new account.

  • "Dolfin" started this thread

Date of registration:
Nov 8th 2008

  • Send private message

1

Saturday, November 8th 2008, 12:19pm

CCPLG.XML error report

Hi, ;)

For some weeks now I have problems with my Antivir Personal Edition.
It all started with the Guard reporting that it had stopped. When I opened Antivir and I clicked on Deactivate and than on Activate the Guard did activate again and the umbrella opened again.
After that problem Antivir couldn't update anymore.

I decided to remove the program and download it all over again. I wanted to uninstall the program with RevoUninstaller but here I get an error message that the program is unable to do so.
Now I also have an errormessage appearing when I boot up the computer:

CCPLG.XML: Unable to find file (C:\Program Files\Avira\Antivir Personal Edition Classic\ccplg.xml)

As a result of all this it's also impossible to install or uninstall other programs against spyware.

Who can help me with this very irritating problem. My computer is now without any protection against viruses or spyware!

  • "Dolfin" started this thread

Date of registration:
Nov 8th 2008

  • Send private message

2

Sunday, November 9th 2008, 2:10pm

Because you were all so helpfull with my problem I found the solution on my own.
Avira had to be reïnstalled without uninstalling it first! Because this is not recommended on the site of Avira I did not try that but apparently this is the only solution.
I could click on the repair button and from than on all my other programs work properly!

  • "Radu Gheorghe" has been banned

Date of registration:
May 22nd 2006

Operating System:
Windows

  • Send private message

3

Monday, November 10th 2008, 2:50pm

Hello Dolfin,

Thank you for the feedback and sorry for the lack of a quick reply. It was Saturday when you posted so that's why you don't get many replies until the beginning of next week.
Radu Gheorghe
Avira Operations GmbH & Co. KG