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  • "beachhousejohnny" started this thread

Date of registration:
Jun 22nd 2009

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1

Tuesday, January 19th 2010, 12:11pm

"Internet security 2010" please help!@

Hello,

My computer was infected with this virus which replicates a fake internet security center on my PC. Ironically, I had just cleaned this virus off of my parents computer,...and only a few hours later, on my PC, I was infected!! I ran superantispyware, malwarebytes, and avira....it seemed I had caught the files...but when I went to restart after running superantispyware, my computer won't boot up. I click on my user name, and it starts to boot up, and after a few seconds, logs off. I was going to try and start up in safe mode but couldn't remember how, so that I could do a system restore....

unfortunately I can't post the logs from malwarebytes, etc. because I can't log on to that PC!

any help would be appreciated...please!

  • "beachhousejohnny" started this thread

Date of registration:
Jun 22nd 2009

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2

Tuesday, January 19th 2010, 2:36pm

So I finally remembered how to start in safe mode....but I keep getting that blue screen telling me there was an error and the system was shut down, and that I should run chkdsk /f

I tried starting in windows recovery configuration and chkdsk /f isn't a valid entry...I ran chkdsk /r instead....but that didn't work....

is this something you can help with, or is my computer fried???

please help!

avon

Community member

Date of registration:
Apr 15th 2008

Version:
Avira Antivirus Suite

Operating System:
Windows 8.1 Pro 32bit & Win XP Home SP3 32bit

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3

Tuesday, January 19th 2010, 5:34pm

So I finally remembered how to start in safe mode....but I keep getting that blue screen telling me there was an error and the system was shut down, and that I should run chkdsk /f

I tried starting in windows recovery configuration and chkdsk /f isn't a valid entry...I ran chkdsk /r instead....but that didn't work....

is this something you can help with, or is my computer fried???

please help!

Please read ( chkdsk c: /f or chkdsk c: /f /r ) =
http://www.deltatranslator.com/chkdsk.htm#Notes
http://www.computerhope.com/chkdskh.htm
http://vlaurie.com/computers2/Articles/chkdsk.htm
http://www.updatexp.com/windows-xp-chkdsk.html

Regarding the rogue "Internet security 2010":
Internet Security 2010 manual removal=
http://www.2-spyware.com/remove-internet-security-2010.html

Remove Internet Security 2010 (Uninstall Guide)
http://www.bleepingcomputer.com/virus-removal/remove-internet-security-2010

How to boot Windows in Safe Mode
http://forum.avira.com/wbb/index.php?page=Thread&threadID=82013

  • "beachhousejohnny" started this thread

Date of registration:
Jun 22nd 2009

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4

Tuesday, January 19th 2010, 5:48pm

Thank you your response....but here is my problem: I cannot boot up normally, so I cannot get to the start menu to click "run" and then command" to run the appropriate chkdsk function. My computer logs off after only a couple of seconds.

I get the error message when I try to boot up in safe mode, so I can''t get on that way. When I try it in the recovery console mode, the chkdsk /f is not an option.

avon

Community member

Date of registration:
Apr 15th 2008

Version:
Avira Antivirus Suite

Operating System:
Windows 8.1 Pro 32bit & Win XP Home SP3 32bit

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5

Tuesday, January 19th 2010, 6:09pm

This post has been edited 1 times, last edit by "avon" (Jan 19th 2010, 6:16pm)


  • "beachhousejohnny" started this thread

Date of registration:
Jun 22nd 2009

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6

Tuesday, January 19th 2010, 6:46pm

OK, Thanks....I'm not sure if these will help...because A: I cannot access safe mode, and B: the other likely solutions require me to boot up with the XP CD which I don't have....


ugh......